COVID-19 POLICY UPDATES
Our dedication to our scheduled surf students during this Covid-19 Pandemic:
#1: Screening and Protection: we must refuse entry at check in and services to anyone showing signs or symptoms of being any type of "sick": coughing, fever ect.
If you developed symptoms please call ahead to cancel and self quarantine.
We are a multi-generational 100% family owned and operated surf school and must stay proactive to protect not only our customers but our family and place of business/home from the risk of infection.
#2: Social Distancing: we have adapted our scheduling to ONLY provide class times PER singular reservation. This means our students will not be combined into a class with other bookings and shall only be booked into private classes to minimize the risk and potential for cross contamination from others. At this time, General Admission surf classes will only be bookable to parties of 3 or more and will not be combined with any others. We apologize but, Individuals will not be able to join into these groups at this time.
#3: We remain on full alert per any changes or mandates from our government officials to remain in 100% compliance and safe through this unprecedented time and will keep our customers informed as information is made available to us.
Cancellation Policy: In the event that surf school shut down is ordered by government mandates due to Covid-19, all current reservations within that time period will not incur any cancellation fee and will be 100% refunded.
If any persons is present for surf class and a HLSI staff member deems you ill upon check in (coughing, fever, shortness of breath) You will not be permitted to participate.
Standard cancellation policy shall apply (48hr full charge)
The standard $25.00pp fee has been reduced to $15.00 flat fee per reservation
Aloha Always- Team HLSI 'Ohana